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Privacy Policy

We are committed to ensuring the privacy of the personal information you provide is protected. Any personal information provided when using our website and subscription services will only be used in accordance with this privacy statement.

This page informs you of our policies regarding collection, use and disclosure of personal information we receive from users of this site and further clarifies what user information we collect through our website and how we use and protect your personal information.

Your personal information allows us to provide you with the best user experience, and also enables us to improve our site. By using our site, you consent to the use of your information in accordance to this policy.

Information we collect

  1. We collect your personal data using our website only if you consent to the collection and use of your personal data. During registration and filling out of forms, you supply us with your contact information such as e-mail address, name, home or work address and telephone numbers as well as the billing information. Normally you will provide these details if you wish to open an account, the information entered enables you to take full advantage of the products we offer. We process the data and use it to provide you with sustainable software solutions including, implementation services and secure cloud hosting.
  2. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally.
  3. When you sign in to your account from our website, we collect your information, in addition we also obtain information about you from third parties, which might be associated with your account. We treat all information that is associated with your account as personal, and we use it to maintain confidentiality of your personal data and payment information.
  4. Some information we gather automatically. Such can include, browser type, operating system, browsing frequency, internet protocol (IP) addresses, reference pages, date and time, and information about your internet service provider. We use this information to analyse your browsing trends and that helps us to aggregate and administer our site.

Use and Disclosure

  1. The non-personal data we collect is used for analysing how you use our website, and make it better for you. In addition, we may use the information for the following purposes:
  2. We use information collected from other sources for purposes of assisting you with your queries and concerns, satisfying legal and regulatory requirements imposed on us, administration and improving your user experience and overall quality of our services. This ensures that we deliver content and services tailored to your needs and interests.
  3. We may use or disclose your information with your prior consent for the purpose for which you have provided this information, for example registration, queries, or expert advice and information on services offered. We will not share or disclose your personal information to any third party unless you consent to the sharing and disclosure of your information.
  4. The following information is not treated as personal and thus will not be subjected to confidentiality clause. Information that was already in public domain at the time it was received, when third parties hold such information on a non-confidentiality mode and will not infringe terms of our privacy policy, when such disclosure is required by law or regulation, unless otherwise clarified such information provided by the client will be treated as personal.

Cookies

  1. We use cookies to enable us to monitor and gather information about your preferences and browsing history in our site, or pages that you find useful. These help us provide you with a better website tailored to your needs, likes and dislikes. We may disclose the data you provide through cookies to our related third parties.

Changes to Privacy Policy

  1. Our Privacy Policy may change from time to time. You are advised to review this privacy policy periodically for any changes. Changes to this policy take effect from the date they are posted on our website. Such changes will not reduce your rights without your consent. If we make any changes to our Privacy Policy, we will notify you via the mode of communication you provided or by placing a notice in our website. We will also archive previous versions of this Privacy Policy for your review.

Security

  1. Whilst we acknowledge that transmission of information over the internet is not 100% safe, we value and ensure security of your Personal Information. We take appropriate measures to ensure that information you disclose to us is secure, updated, accurate and kept for the period for which it is deemed necessary for the stated purposes. Your personal information is subjected to procedures to prevent accidental loss, damage or destruction, falsification, manipulation and unauthorised access or unauthorised disclosure. Should you have any concerns regarding the handling of your personal information, feel free to contact our Customer Service.

Controlling the use of your data

  1. If you have given us consent to use your data for a particular purpose you can opt out any time by contacting us. You reserve the right to change permissions that you give to us in relation to how we use your personal information. If you opt out, we will continue to offer you information related to your existing account or facilities only consented to by you.
  2. If you do not wish to receive cookies you can delete them anytime you want by using your browser settings. However, deleting cookies might affect the proper functioning of the website and in some cases, it might mean you will not be able to use some or all of the services provided on our website.

Where our Privacy Policy applies

  1. As you use our site, you might find links to third party websites. The websites have their own private policies which are unrelated to ours, which you should also check. We do not have control over their policies and as such will not accept liability from them.
  2. Our Privacy Policy does not apply to services offered by third parties including their products or sites that might otherwise appear during your browsing experience. Our Privacy Policy does not cover the information practices from third parties who may use cookie and other relevant technologies to offer relevant ads.

Contacting us

  1. We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please submit any questions, concerns or comments about our Privacy Policy, with regards to what part of your personal information we hold, or how we manage personal information you provide. If your personal details change, or wish to help us improve this Policy, please notify us.